FAQs

All of our items are universal and can be used in any vehicle from 1980 up to 2018.

PLEASE NOTE: Variants of T10/T20/HEADLIGHTS/FOGS they may be few option (Socket Type) to pick.

Because of the wide variety of products we sell, there may be just one or a few different options for each application. We do not list what fits what for this reason. If you are unsure what will work best for you, please contact us through a contact message for a personalized recommendation. 

LEDs are extremely energy efficient and consume up to 90% less power than incandescent bulbs. Since LEDs use only a fraction of the energy of an incandescent light bulb there is a dramatic decrease in power costs. Also, money and energy is saved in maintenance and replacement costs due to the long LED lifespan.

We have installation videos available for watch via website "how-to videos" for your car that are high-quality, concise and free. We do not make any guarantee on any finished results, nor are we to be held responsible for any damage, misuse, or personal injuries. Install at your own risk. If you are unable to clearly understand and adapt the information available for your application, contact us or a professional for help before continuing.

Yes, we ship our items worldwide. Before you submit an order or provide any shipping information, the website will display shipping options. We have many customers all over the world from Canada, Mexico, Spain, Italy, Russia, Saudi Arabia, the UK, Asia, and Australia. All import duties, taxes, and brokerage fees are to be paid by the recipient. Such fees are not included in the shipping or product cost paid to TrendNRoll. 

We ship most of our products directly from our fulfillment center in Temecula, California, while other products may come directly from the manufacturer. Therefore, multi-product orders may arrive in multiple packages from various points of origin

FOR THE USA We offer shipping by Direct Line Express, DHL, and the US Postal Service. USPS offers estimated transit times for their Express and Priority mail services (1-3 Business Days Delivery), but no guaranteed delivery dates. We take zero liability for delayed delivery on all USPS shipments regardless of the so-called "guaranteed" delivery dates that show when tracking a package online and cannot apply for postage refunds. Once a package leaves our shop, the transit time is completely out of our control. Please beware that with USPS priority, parcel post, or first class shipments; the delivery time can vary all the way from two to sometimes thirty or more days depending on your location. Shipping costs are paid to the carrier are are non-refundable under any circumstance. These policies apply for all domestic and international shipments.

Direct line express to the US (In a case of a missing stock for the item in the USA) Will be shipped with Direct Line Express and will be delivered with USPS priority might take 5-10 Business Days Delivery (Shipping Rates will also be lower than USPS)

FOR WORLDWIDE SHIPPING We offer shipping by Direct Line Express,and DHL. Direct Line and Local postal office offers estimated transit times for their Express and Priority mail services (4-10 Business Days Delivery), but no guaranteed delivery dates. We take zero liability for delayed delivery on all shipments regardless of the so-called "guaranteed" delivery dates that show when tracking a package online and cannot apply for postage refunds. Once a package leaves our shop, the transit time is completely out of our control. Please beware that with local postal shipments; the delivery time can vary all the way from four to sometimes ten or more days depending on your location (Worldwide). Shipping costs are paid to the carrier are are non-refundable under any circumstance. These policies apply for all domestic and international shipments.

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuation. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead.

The USPS/Local Post tracking number system is not very accurate, so even if an item has been shipped, their system may not recognize the tracking information immediately. DHL tracking information should show an update the night it was picked up. When shipping volume is high, sometimes the carriers don’t update their tracking right away – feel free to check with us if you’re unsure and we can confirm if the package is in the carriers hands.

If you do not receive your package and the tracking information shows that the package has been delivered you must notify us within twenty-one days of the marked delivery date so that we can initiate a lost package tracer with the shipping carrier you have originally selected. Replacement products will not be sent until the shipping carrier completes the tracer request and grants permission for replacement product to be shipped. DHL typically requires up to eight business days from the time the claim is started. USPS can require from five to ninety business days, and this may vary depending on your country/destination. Please note that this is the policy of the shipping carriers and not of TrendNRoll. We do not guarantee that any packages will be credited by the shipping carrier until this process is complete. Refunds and/or replacements will not be given unless the carrier approves your lost package claim. 

Please note: Our Direct Line Carriers have the lowest rate of losing package during the delivery (2% Rate).

Please contact the carrier with any questions about delivery problems. All shipping labels are generated electronically according to the address information given with your order. We are not liable for stolen items. We will gladly assist our customer if there is a problem in any way we can though. 

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving  your package. We will do our very best to resolve your case as soon as possible.

No account needed, you can also place an order as a guest. But, there are some perks if you have an account with us:

• Quick checkout process
  
• Easily view your order status and order history
  
• Receive updates detailing our new releases and special promotions.
  

We accept all major credit cards (VISA, Mastercard, AMEX etc) and PayPal payments.

We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

We will email your tracking information as soon as your order has shipped. Usually you will receive tracking number one day after we have shipped your order.

You can track your order here.

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. 

If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment. 

Any cancellation made after an order has been placed, will be a subject to a cancellation fee of US$0.5 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations. 

Please note that any orders that have been packed or shipped cannot be cancelled.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

We also accept PayPal.

Promotional and discount codes cannot be used in conjunction with other promotions discounts unless stated otherwise.

TrendNRoll is providing an easy customers interface to create an return. 

You can easily open a case right HERE

• After 30 days from the date of delivery, all sales are final.
  
• Exchanges will only be permitted if TrendNRoll is contacted within 30 days of the delivery date.
  
• Any package that is being exchanged MUST have an RMA number attached to it. Packages that are received without an RMA number will be refused upon delivery to our warehouse, and will be sent back to you. RMA numbers can be obtained by contacting our customer support, and are only valid for 15 days from the issue date.
  
• When exchanging products, all merchandise must be in NEW condition in the original packaging and contain all accessories and instructions manuals. Missing accessories will result in a reduced credit amount by the actual replacement cost of those items.
  
• You are responsible for ALL shipping charges and/or price differences when exchanging an item.
  
• If you are exchanging a holiday gift, you must contact TrendNRoll before January 15th. Holiday gift exchanges are only eligible for orders placed November 1 through December 28. All exchanges must be in BRAND NEW condition and in the ORIGINAL packaging. 
  

All returns shipping fees and other miscellaneous fees are the responsibility of the customer.

You can read our full Returns & Exchanges HERE

Trend 'N' Roll ("TrendNRoll") is not responsible for any damage caused to your vehicle, it's headlights, or any injury that may result due to modification and/or improper installation of any products from our store. You should be aware that all modification to your vehicle's lights may put them out of compliance with regulatory laws governing vehicle lighting in your city/state/country and therefore the products we sell are designed for off-road use only.

Trend 'N' Roll ("TrendNRoll") does not warrant the installation of the Product, which is the sole responsibility of the Purchaser. Installation should be done by licensed professionals. Improper installation may cause damage to the Product and any vehicle in which it is installed and may cause burns and electrical injury to individuals. TrendNRoll warranty does not cover any expenses incurred in removing Products that are defective or re-installing replacement Products in their place.

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